tk368 Privacy Policy
Your personal information is completely safe with us — learn how tk368 collects, uses, and protects your data.
This Privacy Policy ("Policy") describes in detail how tk368 protects and manages the personal information of users on its platform. When you register on tk368, play games, or use any of our services, you are considered to have accepted the terms of this Policy. We give your privacy the highest priority and protect your information by following international data protection standards.
Data Protection
All your information is kept completely secure through SSL encryption and advanced security measures.
Transparency
We maintain complete transparency about what information we collect and why.
Your Control
The right to view, correct, or delete your information remains in your hands.
1 Introduction and Applicability
tk368 ("we", "our", or "platform") provides an online gaming and entertainment service for players in Bangladesh. This Privacy Policy applies to the website www.tk368.cam and its applications, services, and other related channels. We collect, store, use, and share your information in accordance with the terms described in this Policy.
Ensuring the protection of your personal information is our ethical and legal responsibility. We commit that your information will not be sold or leased to any third party without your consent.
2 Information We Collect
tk368 collects various types of information to operate its services. The details are set out below:
2.1 Registration Information
When you create an account on tk368, the following information is collected:
- Full name and date of birth (for age verification)
- Valid email address
- Mobile number (for bKash, Nagad, or Rocket verification)
- Password (always stored in encrypted form)
- National ID card or passport number (for identity verification)
2.2 Financial Transaction Information
During deposits and withdrawals we store transaction information, which includes: the last four digits of the bKash, Nagad, or Rocket account, the transaction amount and date, and the unique reference number of the transaction. Full mobile banking PINs or wallet numbers are not stored on our servers.
2.3 Device and Technical Information
The following information may be collected automatically while using our services:
- IP address and device type
- Browser type and version
- Operating system information
- Cookies and session data
- Time and date of platform access
- Summary of gaming activity (play history, bet amounts)
2.4 Communication Information
When you contact us via live chat or email, we retain a record of that conversation for the purpose of quality improvement and issue resolution.
3 Purpose of Using Information
tk368 uses collected information for the following legitimate purposes:
- To create, verify, and manage accounts
- To process deposit and withdrawal transactions
- To ensure age and identity verification (to comply with the 21+ age limit)
- To prevent fraud, money laundering, and unauthorised access
- To personalise the gaming experience according to your preferences
- To inform you about applicable offers and bonuses
- To provide customer service and technical support
- To ensure platform security and stability
- To comply with legal obligations
4 Information Sharing and Disclosure
We do not sell your personal information under any circumstances. However, information may be shared to a limited extent in specific situations:
4.1 Service Provider Partners
The minimum necessary information is shared with trusted technology partners (payment processors, cybersecurity firms, game software providers) for the operation of our services. These partners operate under strict confidentiality agreements and may use the information only for the specified purpose.
4.2 Legal Obligations
We may be required to disclose information under a court order, a lawful request from a law enforcement agency, or another legal requirement. In such cases we will disclose only the information legally required.
4.3 Fraud Prevention
Relevant information may be shared with third-party verification services to ensure account security and prevent fraudulent activity.
5 Cookies and Tracking Technologies
tk368 uses cookies to improve your browsing experience. Cookies are small text files stored on your device.
We use the following types of cookies:
- Essential Cookies: Essential for operating the basic functions of the site; these cannot be disabled.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: To monitor and improve site performance.
- Security Cookies: To detect fraudulent activity.
You can control cookies from your browser settings, but disabling essential cookies may prevent you from using some features of the site.
6 Data Security Measures
tk368 has adopted industry-standard technical and organisational measures to ensure the security of your information:
SSL Encryption
All data transfers are protected by 256-bit SSL encryption, which protects your information from any unauthorised access.
Two-Factor Authentication
Add an extra layer of security by enabling two-step authentication on your account.
Continuous Monitoring
Our security team monitors suspicious activity 24/7 and takes immediate action.
Secure Data Storage
All personal information is stored on encrypted servers and regular security audits are conducted.
Access Control
Only authorised staff may access limited information for necessary work.
Regular Audits
Regular third-party security audits are conducted to identify security vulnerabilities.
7 Your Rights and Choices
As a tk368 customer, you have the following rights over your personal information:
| Right | Description | How to Exercise It |
|---|---|---|
| Right to Access | You have the right to know what information we are storing about you. | Submit a request via live chat or email. |
| Right to Correction | If your information contains an error, you may request that it be corrected. | Through account settings or customer service. |
| Right to Erasure | In specific circumstances you may request that your information be deleted. | Send a written request to [email protected]. |
| Right to Restrict Processing | You may request that the processing of your information for specific purposes be restricted. | Contact customer service. |
| Right to Object | You may object to the use of your information for specific purposes. | Write in detail and send by email. |
| Right to Data Portability | You may receive your information in a structured format. | Send a formal request to [email protected]. |
8 Data Retention Period
tk368 retains your information only for as long as necessary. In general we follow the policy below:
- Active account information: retained while the account is active.
- Financial transaction records: for the period required by legal obligations.
- Communication records: for a limited period after the issue is resolved.
- Inactive accounts: after prolonged inactivity a process to delete the information may begin.
Where there are legal obligations or where relevant to a legal claim, we may retain information for as long as legally required.
9 Children's Privacy
tk368's services are for persons aged 21 or older only. We do not knowingly collect information from anyone under 21. If we become aware that information about a minor has been collected by mistake, we will delete it immediately and close the associated account.
If a parent or guardian believes their child has created an account by mistake, please contact our support team immediately.
10 Third-Party Links and Services
The tk368 platform integrates services from game software providers including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others. These third-party providers are governed by their own privacy policies and are responsible for their own data collection practices.
bKash, Nagad, and Rocket, as payment processors, have their own privacy policies. During transactions these services use their own technology and their data collection falls under their own policies.
11 Marketing Communications
With your consent we may send bonus offers, promotional updates, and gaming-related information by email or SMS. You may opt out of these communications at any time:
- By going to account settings and changing your notification preferences
- By clicking the "Unsubscribe" link in an email
- By making a request through our live chat support
Even after opting out, transaction confirmations and security-related messages about account activity will continue to be sent.
12 International Data Transfers
Our servers and technology infrastructure may be located in various countries. Even if your data is transferred outside Bangladesh, we ensure that the same standard of data protection is maintained there. We have entered into strict data processing agreements with all relevant partners.
13 Policy Changes & Updates
tk368 may update this privacy policy from time to time. For significant changes, we will post a notice on the website and/or notify you at your registered email. The updated policy will take effect from the date of publication, and continued use of the service will be considered acceptance of the new policy.
14 Contact Us
For any questions, concerns, or requests regarding this privacy policy, please contact us:
Contact Information
For data-related requests, please write "Privacy Request" in the subject line of your email.
Learn More
Read other important documents regarding our terms and responsible gaming.